Home > CSC-OpenAccess Library > Manuscript Information
EXPLORE PUBLICATIONS BY COUNTRIES |
EUROPE | |
MIDDLE EAST | |
ASIA | |
AFRICA | |
............................. | |
United States of America | |
United Kingdom | |
Canada | |
Australia | |
Italy | |
France | |
Brazil | |
Germany | |
Malaysia | |
Turkey | |
China | |
Taiwan | |
Japan | |
Saudi Arabia | |
Jordan | |
Egypt | |
United Arab Emirates | |
India | |
Nigeria |
What Skills Should a Management Scientist Consultant Possess?
Violeta Cvetkoska, Katerina Fotova Cikovic
Pages - 1 - 11 | Revised - 30-11-2022 | Published - 30-04-2023
MORE INFORMATION
KEYWORDS
Management Science, MCDM, AHP, Consultant, Skills.
ABSTRACT
The aim of this article is to examine how much the Management Science (MS) models and
methods are applied in companies in a certain developing country—the Republic of North
Macedonia—what effects have been achieved by their application and which skills MS
consultants should have with regard to being engaged in solving the problems that companies
face. The survey was conducted through a questionnaire given to senior managers of state and
private companies in the country. The total number of analyzed questionnaires is 219, out of
which 68 were filled out by senior managers of state companies and 151 by private companies.
Most of the respondents (151) answered that there is a need for MS support and that in the future
they plan to hire an MS consultant. The skills that an MS consultant should have are divided into
two categories: fundamental and ancillary practical skills. On the basis of the estimated average
grade of importance of the fundamental skills, the MS consultant that is able to look at the
problem has the highest average grade. Ancillary practical skills are divided into five fields:
marketing, selling, formal communication and reporting, skills in interacting with the client and
facilitating, and computing, and the average grade of importance for each skill in these fields is
presented and analyzed. Based on the obtained results for the skills in each category, an AHP
model is developed. The solution of the model can serve companies as a recommendation when
choosing a management science consultant.
Anderson, D.R., Sweeny, D.J., Williams, T.A., Camm, J.D., & Martin, K. (2012). An introduction to management science: Quantitative approaches to decision making (13th ed.). Mason, OH: South-Western Cengage Learning. | |
Cvetkoska, V. (2022). Business Analytics. STOBI TrejdDooel, Skopje. | |
Emrouznejad, A., & Marra, M. (2017) The state of the art development of AHP (1979-2017): A literature review with a social network analysis. International Journal of Production Research, 55(22), 6653-6675. doi: 10.1080/00207543.2017.1334976. | |
Ho, W. (2008). Integrated analytic hierarchy process and its applications - a literature review. European Journal of Operational Research, 186, 211-228. | |
Koksalan, M., Wallenius, J., & Stanley, Z. (2011). Multiple criteria decision making: From early history to the 21st century. Singapore, SG: World Scientific Publishing Co. Pte. Ltd. | |
Mardani, A., Jusoh, A., Nor, M.D.K., Khalifah, Z., Zakwan, N., & Valipour, A. (2015). Multiple criteria decision-making techniques and their applications - A review of the literature from 2000 to 2014. Economic Research-EkonomskaIstrazivanja, 28(1), 516-571. doi: 10.1080/1331677X.2015.1075139. | |
Mardani, A., Jusoh, A., Nor, M.D.K., Khalifah, Z., Zakwan, N., Mu, E. & Pereyra-Rojas, M. (2017). Practical Decision Making. Springer,Cham. https://doi.org/10.1007/978-3-319-33861-3. | |
Masud, A.S.M., & Ravindran, A.R. (2008). Multiple criteria decision making. In A.R. Ravindran (Ed.), Operations research and management science handbook (pp. 5-1 - 5-41). Boca Raton, FL: CRC Press. | |
National Classification of Activities - NCD Rev. 2 (2013). Retrieved April 22, 2018, from http://www.stat.gov.mk/KlasifikaciiNomenklaturi_en.aspx?id=2. | |
Saaty, T.L. (1977). A scaling method for priorities in hierarchical structures. Journal of Mathematical Psychology, 15(3), 234-281. | |
Saaty, T.L. (1980). Multicriteria decision making: The analytic hierarchy process. Pittsburgh, PA: RWS Publications. | |
Saaty, T.L. (2006). Creative thinking, problem solving & decision making. Pittsburgh, PA: RWS Publications. | |
Saaty, T.L., & Vargas, L. G. (2012). Models, methods, concepts & applications of the analytic hierarchy process (2nd ed.). New York, NY: Springer. | |
Saaty, T.L., & Vargas, L.G. (1991). The logic of priorities (Vol. III). Pittsburgh, PA: RWS Publications. | |
Saaty, T.L., & Vargas, L.G. (1994). Decision making in economic, political, social, and technological environments with the AHP (Vol. VII). Pittsburgh, PA: RWS Publications. | |
Triantaphyllou, E. (2000). Multi-criteria decision making methods: A comparative study. Dordrecht, NL: Kluwer Academic Publishers. | |
Triantaphyllou, E., & Mann, S.H. (1995). Using the analytic hierarchy process for decision making in engineering applications: Some challenges. International Journal of Industrial Engineering: Applications and Practice, 2(1), 35-44. | |
Vaidya, O.S., & Kumar, S. (2006). Analytic hierarchy process: An overview of applications. European Journal of Operational Research, 169, 1-29. | |
Williams, T. (2008). Management science in practice. Chichester, ENG: John Wiley & Sons, Ltd. | |
Associate Professor Violeta Cvetkoska
Ss. Cyril and Methodius University in Skopje, Skopje, 1000 - North Macedonia
vcvetkoska@eccf.ukim.edu.mk
Dr. Katerina Fotova Cikovic
University North, Croatia - Croatia
|
|
|
|
View all special issues >> | |
|
|